Your patients wait at home, not on the bench.
MyClinic gives every patient a token number, shows the live queue on your waiting-room TV and texts them when their turn is near. Booking, billing and your dispensary shelf live in the same place.
14 days free, no card needed. Plans from LKR 2,990 a month.
Dr. A. Wickramasinghe
General practice, room 2
Live
Now serving
Nimal Perera
Please come to room 2
Up next
- 14Fathima Rizwan
- 15Kavindi Jayasekara
- 16Suresh Kumar
About 8 minutes per patient
Six o’clock at a busy dispensary: forty people on plastic chairs, a hand-written number list at the counter, and a phone that will not stop ringing to ask “which number is going now?”
We built MyClinic so that evening can feel calm. Patients arrive when they are needed, the doctor always knows who is next, and the front desk stops answering the same question all night.
One evening with MyClinic
Follow Ruwan, token 12, from booking at breakfast to seeing the doctor after work.
7:40 am
Ruwan, at home
Books token 12 for Dr. Wickramasinghe’s evening session from his phone, before leaving for work.
7:41 am
MyClinic
Sends an SMS: “Token 12 confirmed for today, 5:00 pm. Reference MC-7K2P.”
4:45 pm
Front desk
Adds walk-ins as they arrive. They join the same queue, so the numbering stays fair.
5:00 pm
Doctor
Opens the session. The TV in the waiting room switches on to “Now serving 1”.
6:05 pm
MyClinic
Texts Ruwan: “3 patients ahead of you. Please start coming.” He leaves home.
6:22 pm
Ruwan, at the clinic
Walks in as token 12 is called. Total time on the bench: four minutes.
9:10 pm
Doctor
Closes the session and sees 38 patients, LKR 57,000 collected and two no-shows.
Everyone in the clinic gets the screen they need
One system for the front desk, the doctor, the dispensary and the patient, each with their own login and view.
A front desk that runs itself on a busy evening
- Add a walk-in and hand out a token in under ten seconds
- Phone and online bookings land in the same fair queue
- Mark patients as arrived, skipped or no-show with one tap
- Booking confirmations go out by SMS automatically
Made for how Sri Lankan clinics work
- Any TV becomes a queue display
- A smart TV, an Android box or an old laptop. Open one link and it stays live all session.
- Walk-ins and bookings, one line
- Phone, online and walk-in patients share the same numbering, so nobody jumps the queue.
- SMS that patients actually read
- Confirmations and “your turn is near” alerts reach every phone, not only smartphones.
- Pay in rupees, cancel any time
- Monthly plans billed in LKR through PayHere. No setup fee and no yearly lock-in.
Less than one consultation fee a day
Compare plansSolo
One doctor, one front desk.
LKR2,990/ month
1 doctor, 300 SMS a month
Clinic
A busy dispensary with its own pharmacy shelf.
LKR5,990/ month
Up to 3 doctors, 1,000 SMS a month
Medical Centre
Channelling centres with visiting consultants.
LKR11,990/ month
Up to 12 doctors, 3,000 SMS a month
Questions clinics ask us
How do patients know when it is their turn?
Every booking gets a token number by SMS. Patients can follow the live queue from their phone, and when only a few patients are ahead of them they get a “your turn is near” SMS, so they can leave home at the right time instead of waiting on the bench.
Do I need special hardware for the waiting-room display?
No. Any smart TV, Android TV box or old laptop with a browser works. Open your clinic’s display link once, go full screen, and it updates by itself whenever the doctor calls the next patient.
Can walk-in patients still get a number?
Yes. Reception adds walk-ins in a few seconds and they join the same queue as online bookings, so nobody jumps the line and the numbering stays fair.
How much does it cost?
Plans start at LKR 2,990 a month for a single-doctor dispensary. Every plan starts with a 14-day free trial and you can cancel any time. Payments are handled securely through PayHere with Visa, Mastercard, Amex or local bank cards.
Is patient information kept private?
Patient records are only visible to the staff of your clinic, every connection is encrypted, and each staff member has their own login and role, so a receptionist does not see what a doctor sees.
Is there a mobile app?
Yes. Patients can book and watch the queue from the MyClinic app, and doctors can check today’s list and revenue from their phone. The website and app share the same account.
Tonight’s session could be the calm one.
Set up your clinic in about ten minutes. Your first 14 days are free.