Every consultant’s session, booked and called on time
Set up each visiting consultant’s sessions once. Patients book a token online or by phone, get it by SMS, and follow the queue from home until it is nearly their turn.
Wednesday evening
Dr. S. Gunawardena, cardiologist
Room 1, 4:00 pm
6 left
Dr. R. Silva, paediatrician
Room 2, 5:30 pm
Full
Dr. M. Jayawardena, ENT surgeon
Room 3, 6:00 pm
14 left
Dr. A. Perera, dermatologist
Room 1, 7:30 pm
22 left
138 booked across 4 sessions
Consultants arrive for a few hours, see a fixed number of patients and leave. The phone rings all day with “are there numbers left for Dr. Silva?”, the session fills up on paper in one book while another booking is being taken over the phone, and patients sit for hours because nobody can tell them when to come.
What changes with MyClinic
- Recurring sessions per consultant
- Set each consultant’s days, times, room and number of tokens once. Sessions appear on the calendar for the weeks ahead.
- One count of tokens left
- Online, phone and counter bookings draw from the same session, so a session can never be double-booked. When it is full, it shows as full everywhere.
- A booking page patients can use
- Your centre gets its own page at myclinic.lk, listing each consultant’s sessions and how many tokens are left. Patients book without calling.
- Every booking confirmed by SMS
- Each patient gets their token number, the session time and a reference. When a few patients are ahead of them, they get a second SMS.
- Several rooms on one screen
- The waiting-room TV shows every running session side by side: the consultant, the room, the token now being seen and the next few.
- Fees per consultant
- See bookings, patients seen and consultation fees for each consultant’s session, today or on any past day.
Most channelling centres start on the Medical Centre plan
Channelling centres with visiting consultants. Up to 12 doctors, 3,000 SMS a month. Change plan whenever you like.
LKR11,990/ month
Compare plansQuestions from channelling centres
Related guide: How many tokens should a channelling session have?
Can different consultants have different session lengths?
Yes. Each session has its own start and end time, maximum tokens and average minutes per patient, which is what the approximate times on the booking page are worked out from.
What happens if a consultant cancels a session?
Cancel the session in MyClinic and it stops taking bookings straight away. You can see the list of booked patients to call them.
Can we keep some tokens for phone bookings only?
You can turn online booking off for the whole centre and take every booking at the desk, or keep it on for everyone. Reception can always add bookings, whatever the setting.
Tonight’s session could be the calm one.
Set up your clinic in about ten minutes. Your first 14 days are free.