Set up a waiting-room queue display on the TV you already have

• A screen: a smart TV with a browser, a TV with an Android TV box or a cheap streaming stick, or an old laptop connected to a TV with an HDMI cable.
• An internet connection at the clinic. A mobile data router is enough; the display uses very little data.
• A power point near the screen, and ideally a wall bracket so it sits above head height.

Mount the screen where patients look when they are waiting, not where they look when they arrive. Above the doctor’s door or at the end of the waiting room facing the seats works better than beside the reception counter.

Check it from the back row. A token number should be easy to read from the furthest seat; if it is not, the screen is too small or too far away. Avoid placing it opposite a window, where the glare washes it out in the afternoon.

1. In MyClinic, open Settings and copy your clinic’s display link. It works without a login, so nobody has to sign in on the TV.
2. Open the link in the TV’s or laptop’s browser.
3. Make the browser full screen and turn off the screen saver or sleep timer, so it stays on through the session.
4. Bookmark the link, or set it as the browser’s home page, so the next person can open it in one step.

The display shows every session running that day with the doctor, the room, the token now being seen and the next few tokens. It changes by itself when the doctor calls the next patient, with no refresh needed.

Names on a public screen should be shortened. By default the MyClinic display shows a first name and an initial, which is enough for patients to recognise themselves without telling the room who they are. Full names are a setting you have to turn on, and most clinics leave it off.

If someone takes a photo of the display link, reset it in Settings. The old link stops working straight away and you open the new one on the TV.